Refund & Cancellation Policy

At Rmia Health Care, we value your trust and are committed to providing exceptional healthcare services. We understand that situations may arise where you need to cancel an appointment or request a refund for services rendered. Please take a moment to review our Refund & Cancellation Policy below:

Appointment Cancellation Policy:
Cancellation Timeframe: If you need to cancel or reschedule your appointment, we kindly request that you provide us with at least 24 hours' notice. This allows us to accommodate other patients who may require our services.
Late Cancellation or No-Show: If you fail to cancel your appointment with at least 24 hours' notice or do not attend your appointment (no-show), a cancellation fee may apply. The specific fee will depend on the type of appointment and services scheduled.
Emergency Situations: We understand that emergencies can happen. If you cannot attend your appointment due to unforeseen circumstances, please contact us as soon as possible. We will do our best to accommodate your situation.

Refund Policy:
Service Fees: Refunds for services rendered will be considered on a case-by-case basis and may be granted in full or in part, depending on the circumstances and the nature of the services provided.
Billing Errors: If you believe there has been a billing error or discrepancy in charges, please contact our billing department promptly. We will investigate the matter and make any necessary adjustments.
Refund Processing Time: Refunds, when approved, will be processed as promptly as possible. The processing time may vary depending on the payment method used. Please allow up to 5-7 working days for the refund to appear in your account.

How to Request a Refund or Cancellation:
To request a cancellation or refund, please follow these steps:
Contact Us: Reach out to our customer service team via phone or email to initiate the cancellation or refund process.
Provide your name, contact information, appointment details (if applicable), and a brief explanation of your request.
Review Process: Our team will review your request and assess it based on our policy guidelines. We will notify you of the decision and, if applicable, the refund amount and timeline.
Refund Disbursement: If your request is approved, we will process the refund using the original payment method whenever possible. You will receive confirmation of the refund once it has been processed.

Contact Information: If you have any questions or need assistance with our Refund & Cancellation Policy, please don't hesitate to contact our customer service team:
Phone: +91 9434347825
Email: contact@rmiahealthcare.com
Please note that this policy may be subject to updates or changes, so we encourage you to review it periodically. We appreciate your cooperation and understanding as we strive to provide the best possible healthcare services to our valued patients.