Effective Date: 03-09-2023
Introduction
At Rmia Health Care, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and safeguarding of your personal data when you interact with our website, mobile applications, and other online services (collectively referred to as the "Services"). By accessing or using our Services, you consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information: We may collect personal information that you provide to us, such as your name, contact details (including email address, phone number, and mailing address), date of birth, and insurance information when you schedule appointments, complete forms, or use our Services.
Health Information: In order to provide you with healthcare services, we may collect and maintain health-related information, including medical history, treatment records, and information about your health insurance.
Usage Information: We may gather information about how you use our Services, including your IP address, browser type, device information, operating system, and website usage patterns through cookies and other tracking technologies. This information helps us improve our website and tailor your experience.
How We Use Your Information
We may use your personal information and health information for the following purposes:
Providing Healthcare Services: To schedule appointments, diagnose and treat medical conditions, maintain medical records, and communicate with healthcare providers.
Administrative and Operational Purposes: To manage your account, process payments, send appointment reminders, and respond to your inquiries.
Improving Services: To analyze usage data, conduct research, and enhance the quality and effectiveness of our healthcare services.
Legal and Compliance: To comply with legal obligations, protect our rights and interests, and prevent fraud or misuse of our Services.
Disclosure of Your Information
We may share your personal and health information with the following parties under strict confidentiality:
Healthcare Providers: To provide you with the healthcare services you request.
Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating and maintaining our Services. These service providers are bound by confidentiality and data protection agreements.
Legal and Regulatory Authorities: To comply with legal obligations, respond to legal requests, or protect our rights and the safety of others.
Data Security
We implement reasonable measures to protect your personal and health information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measures can provide absolute protection, and we cannot guarantee the security of your data.
Your Choices
You have the following rights regarding your personal information:
Access and Correction: You may request access to and correction of your personal information.
Withdraw Consent: You may withdraw your consent for specific data processing activities where consent is required.
Data Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with their information, please contact us, and we will take steps to delete such data.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any material changes through our website or other appropriate means.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@rmiahealthcare.com.
Thank you for entrusting Rmia Health Care with your healthcare needs. Your privacy is important to us, and we are committed to protecting your personal information.